Setting Up a New Groups Account

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Welcome to Groups! This article will help you set up your Groups account by showing you how the Admin and Public side of the directory works, and it will provide you with links to learn more.

Once you're subscribed, you're ready to get started setting up the application.

Setting Up

Before you can add groups, you need to set up your URL, which sets the website for the public side of groups. Once that's created, you're ready to start adding groups!

add subdomain

A URL may have already been set up for you from the Accounts Page. Giving and Registrations both use the URL as well.

Once you've entered a valid URL, check out some information about Groups, and get started!

get started

We've created some group types, tags, and groups to get you started with your account.

Explore the Sample Data

You'll be taken to the main Groups page to see all your groups and access any data we've added.

sample data
  1. Check out the Group Types we've created for you and make more for your church.
  2. Add more Tags than the ones already created to filter your groups more accurately.
  3. View each tab to see how they work for you! The information in each tab grows as your groups grow.
  4. Check out your Group Directory, if you haven't already!
  5. Look through these groups to see how we set them up. Filter by tag, change the view from tiles to lists to a map, and change the group status of the groups.
  6. To view a group, select its tile; to create a new group select the +.

Public View

The public side of Groups will be what your members see and where they join groups.


group page
  1. The name and contact information is at the top of the group.
  2. People will have the option to join the group.
  3. The description and location is also listed on this group page.

To get to the group page, go to the Groups Directory or, if your group is public, select the button.

open group page

You are now ready to add all your groups! When people join a group or are added to a group, their information is saved in People. In the future, they can log in and access the groups they've joined.

If you want to dive in a little deeper, we have created a training video that will continually be updated. It's 30 minutes long and has chapters for you to jump around easily. It also links to all of our articles throughout the video.


Getting Help & Support

If you need any help as you're getting set up, we are here to help you! The best way is by clicking the question mark in the upper right when you're logged in. When you click that, you'll see this helpful dialog box.

get help
  1. Suggested articles will give suggestions based on the page you're on when you click the question mark.
  2. Type in what you're looking for. This will search our online manual and return articles on that topic.
  3. Click browse our documentation to be taken directly to our online manual. You'll be able to see all of our help articles and open them from there.
  4. Send an email to our Support Team. For the most efficient support, be sure to include specifics about what you're working with. This might include the group name, report information, or person you're working with. The more specifics you send our way, the better we can help!
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