Send Reminder Emails

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If you want to remind your group members about an upcoming event, send them a reminder email! Set up automated reminder emails or by send emails with a message manually.

Which Email Address Receives the Email?

A person can specify the primary email address on a profile, but not all Planning Center products respect that primary email address at this time.

Here's how to know which email address will receive the email you send:

These products only send an email to the primary email address on a profile:

  • Registrations
  • Calendar

These products send an email to every email address listed on a profile

  • Services
  • Groups
  • People
  • Check-Ins
  • Accounts

This product allows a person to choose which email address, regardless of the primary email address:

  • Giving

Set Group Reminder Defaults

If you want group events to always receive a reminder email, set it up in the Group Settings. Once it's set up, the default will apply to newly created events.

The default reminders that you set will only apply to new events. You will need to manually edit an event to set reminders for any pre-existing events.

Toggle the Send reminder emails button to green, and then choose the number of days before the event that you want the reminder to be sent out.

Set Reminders for a New Event

You can change the event reminder for a specific event.

From the event settings, toggle the Send reminder emails button to green, and then choose the number of days before the event that you want the reminder to be sent out.

Reminders toggle

Send a Reminder Immediately

If you want to send out a reminder email with a message, go to the event page in a group, and then click Send event reminders.

You can manually send a reminder, whether or not automated reminders have been set up for the event.

Add an optional message to the reminder email, and then click Send to email your members.

Edit message

You can also send a reminder from the main Events page in Groups, but you will not be able to create a message. 

Click the Request now button next to the event that you want to collect RSVPs for.

email members of group type

Group members will receive an email with an RSVP request.

RSVP email

Resend Reminder Emails

After you have sent a reminder for an event, you can resend a reminder email and choose which members receive the reminder.

From the event page, click Reminder Options to choose who needs to receive another reminder.

Blackwell Life Group Event - Groups

Choose who should receive another reminder email.

Reminder emails
  1. This will be the first event reminder email for new members.
  2. People who haven't yet responded will get another opportunity to respond to the event RSVP.
  3. People who have already RSVPed might need an additional reminder of the meeting. This also gives them the chance to easily update their RSVP.

Click Send to send the email after you've made your selections.

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