Helping Members Use Groups

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When your members use the Church Center web or app to access their groups, they might occasionally have questions about how to do things like joining a group, updating their information, or responding to RSVPs.

To answer most of your group members' questions, you can share one of the Church Center videos below. Below the videos section we have additional tips on items that members might have questions about.

Church Center Groups Videos

Share the appropriate video below with your members.

Church Center Web and App

Use this video if your church is using both the Church Center web and app.

Download the video or share a link with your group members.

Church Center Web Only

Use this video if your church is not currently using the Church Center app,

Download the video or share a link with your group members.

Joining a Group

Anyone can browse or join groups from the Public Groups List on your unique Church Center URL or from the Church Center App.

To join a group, click the Join or Ask to join button on the group page.

group page
  1. You can use the Contact button to contact the contact person of the group with any questions.
  2. After clicking Join or Ask to join, do the following, depending on what type of group it is:
    • If the group requires leader approval to join, you will be prompted to send an email to the leader to request to join the group. The leader will respond, letting you if you've been added to the group or not.
    • If the group does not require approval to join, confirm that you want to join the group if you are logged in, or enter your email and confirm that you want to join from the email that you receive.

Logins

Once you log in to the Church Center web or app, you will stay logged in for fourteen days from your last activity.

If you need to log in, you will be sent a verification code, which will expire after two hours and can only be used to log in once.

Changing RVSPs

When members are sent RSVPs for events they can attend, they can respond via RSVP email or through the member interface. If they need to change their response, they can do that as well.

Changing RSVPs is currently only available from the Church Center web.

You can change your RSVP for an event from the original RSVP email.

RSVP email

You can also access your group from the group page, log in if necessary, and change your response for the event.

Change your response

Group Page

Your members can subscribe to the group calendar and access group resources right from the group page on the web page or app.

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